Parking Control Management UK Ltd.
Parking that knows your world
UKPCM is part of the Agena Group, one of the UK’s largest and fastest-growing parking and technology-enabled management groups, delivering smarter, fairer and more connected parking solutions across over 9,000 residential, healthcare, education and commercial sites.
Formed in 2019, Agena Group was built with a clear ambition: to challenge outdated approaches within the parking industry and create something better for clients, residents and communities.
We believe parking management should never feel aggressive, confusing or disconnected from the people it affects.
That belief shapes everything we do. Today, we manage more than 9,000 sites across the UK, supporting residential communities, healthcare providers, universities, retailers and commercial environments through a combination of:
- ethical parking management
- digital-first technology
- operational expertise
- and community-focused service delivery.
At UKPCM, we specialise in residential and community environments where trust, safety and resident experience matter just as much as operational performance.
We understand that for housing providers, parking management is not simply about enforcement.
It is about:
- protecting residents
- supporting accessibility
- reducing anti-social behaviour
- improving safety
- reducing operational pressure on housing teams
- and creating communities people feel proud to live.
That is why our approach is always partnership-led, people-focused and tailored to your needs.
Improving customer experience
Reducing operating headaches
Dedicated account management
Bespoke parking solutions
Parking Control Management UK Ltd.
So much more than just parking enforcement!
Parking Control Management (UK) Ltd (PCM) provide cost neutral parking management, services and solutions to commercial and residential clients across their privately owned car parks.
We help our clients with day to day management with tailored parking solutions on over 3,500 sites across the UK:
Improving customer experience
Reducing operating headaches
Dedicated account management
Bespoke parking solutions
Effective Car Park Management
We help our clients with day-to-day management and enforcement on 3,500 sites across the UK:
Maximising space usage
Improving user experience
Reducing operating headaches
Smoothing traffic flow
Deterring unwanted activity.
The reality of residential parking
There is a common misconception that all parking problems tend to be caused by unauthorised drivers, often this is not the case.
Parking is at a premium in most cities and commercial estates, with long term parking issues not only caused by external fly-parking but often caused by tenants and their visitors.
Problems tend to be caused by over parking (too many vehicles) or inconsiderate and poor parking.
20+ Years of car park management
PCM are a preferred, often sole, parking operator for many of the leading housing associations, property management companies, developers and landowners in the UK. Unlike our competitors, we have a national reach and we can deliver all aspects of parking management in-house.
Our clients span 6 UK sectors:
Housing Associations
PCM are the preferred choice of car park operator for many of the UK’s most respected and largest Property Management companies… MORE
Managing Agents
PCM are the operator of choice for many UK Block management companies. They trust our reputation, experience and knowledge… MORE
Developers
Every one of our Developer clients operate their site roll-out in their own way and PCM will happily find solutions to every problem… MORE
Land Owners
We provide advice and solutions for landowners looking to generate revenue by utilising available, unused land as a car park… MORE
I know it’s no fun to receive a ticket, but speaking from the other side of the fence, as it were, I couldn’t be happier with PCM UK.
We have a car park at our block of flats which was being used by non-residents for all kinds of shadiness – It was exhausting.
PCM came in, painted bays, erected signage, and provided permits for all residents for free. They then ticketed the heck out of anyone who didn’t have a permit, and two or three months later we have no such problems.
They’ve never ticketed anyone with a permit, and they’ve never ticketed anyone erroneously. We couldn’t be happier.
Google review 2021
Client Management
We recognise that our greatest strength is our first class client management.
Our investment in proprietary technology, our experience in the parking sector and our dedicated account management team are there to assist you during working hours.
Account Management
Our AM team are here to make your life easier! From transition across to PCM through to site management, reporting and issue resolution, they are your go to contact… MORE
Site Management
The site teams are on call to install new signage, perform site surveys, install line marking and to make sure that your site is ready and compliant from the get go… MORE
Enforcement, appeals & debt recovery
PCM pride its approach to parking in a professional and ethical manner. We are aware of the emotive issues around parking and that the consultation and implementation of a parking scheme is fair to all, whilst also addressing and managing the parking problems… MORE
Parking Permits
Every site needs a permit management system and we have several permit systems to choose from. One or more of which will perfectly fit the bill… MORE
Our Car Park Management Solutions
Self Enforcement
In 2016 we launched our a PCM Self Enforcement App (EnforcePCM). The app allows the user, once verified to upload their own parking charges. MORE
Pay by phone
Our proprietary online system (Park PCM) uses a QR/location code to access an online booking site allows members of the public to access the designated parking facilities for temporary periods. MORE
Virtual Business Permit
Our virtual business permit (VBP) car parking system has fast become a success with our residential and commercial clients. MORE
Virtual Visitor Parking
Make your residents’ lives easier with our new Virtual Visitor Parking (VVP) app. MORE
Automated Number Plate Recognition
ANPR is fast becoming the most popular form of car park enforcement in the UK. MORE
Report a Vehicle
PCM offers an online facility for anyone to anonymously report a vehicle which is incorrectly parked. MORE
Vehicle removal
In 2012, a change in legislation meant that removal of abandoned vehicles has become extremely challenging with many local authorities reluctant to help. MORE
Line Marking
We have our own in-house line marking team using either a thermoplastic or a solvent based line marking solution, depending on the surface being marked. MORE
Bespoke signage
In house signage company; 3 full-time installation teams, 3 team members on artwork, print & finishing. MORE
…a safe pair of hands!
The clear and professional approach taken by PCM from the outset AND when setting up new contracts for our housing schemes means residents are accurately informed from the word go about proposals for their areas, on the rare occasions issues arise, MTVH staff can feel confident that there is no need to intervene in parking control matters once the ticket has been issued.
MTVH
Recent Posts
Revenue Generation
PCM worked with Metropolitan Thames Valley (MTVH) from the very beginning of the occupation, delivering a phased approach for each new block opening.
Time’s Square – Case Study
PCM worked with Metropolitan Thames Valley (MTVH) from the very beginning of the occupation, delivering a phased approach for each new block opening.
Royal Earlswood Park – Case Study
In June 2019, FirstPort first contacted PCM to request a soft approach to a parking management service as a solution on their development.
Abbey Barn Park – Case Study
In 2020 Berkeley Group contacted Parking Control Management (UK) Ltd (PCM), looking for a parking management solution at their new development. Their instruction to us was to provide parking management across their new development in High Wycombe.
Springfield Park – Case Study
In February 2020 Weston Homes contacted Parking Control Management (UK) Ltd (PCM) directly. Based on an excellent prior relationship they wanted us to institute parking management at their new development in Kent.
Embassy Gardens – Case Study
Embassy Gardens is a prestigious development in the Nine Elms regeneration zone in London. Our client Approached PCM and asked us to provide a modern & innovative solution that would solve current parking issues on site whilst delivering a strict but fair service.
PCM provide comprehensive and customer focused parking management services across the UK.
Comprehensive and customer focused parking management solutions
- Leading residential car park operator
- Specialist in sector
- Nationwide coverage
- Proven and trusted
- Experienced in large portfolio management
- Technology & innovation
- All services delivered through a single operator
- Respected professionals to do business with