WORKING ON RETAIL ESTATES
With some of the UK’s largest and busiest retail car parks within our portfolio, PCM have the experience and knowledge to manage all retail parking.
They appreciate our:
- Virtual business applications
- ANPR capabilities
- Staff and contractor white lists
- Enforcement of restricted areas, service areas and disabled bays
- High quality branded informational and enforcement signage
- Regular reporting of contraventions, appeals and litigation
When customers turn-in to a retail centre, the first impression they get, before they even start shopping, is of the car park.
If a car park is badly managed the customer is already emotionally disinclined to continue and if they are in a time sensitive situation, they may even leave immediately. In addition, many retail car parks are non-profit which leaves them open to abuse by fly-parkers if there isn’t any parking solution in place.
We can help! We have several solutions, ANPR and Pay to Park in conjunction with our operative patrols provides our clients and retailers with a winning combination!
WORKING ON RETAIL ESTATES
With some of the UK’s largest and busiest retail car parks within our portfolio, PCM have the experience and knowledge to manage all retail parking.
They appreciate our:
- Virtual business applications
- ANPR capabilities
- Staff and contractor white lists
- Enforcement of restricted areas, service areas and disabled bays
- High quality branded informational and enforcement signage
- Regular reporting of contraventions, appeals and litigation
When customers turn-in to a retail centre, the first impression they get, before they even start shopping, is of the car park.
If a car park is badly managed the customer is already emotionally disinclined to continue and if they are in a time sensitive situation, they may even leave immediately. In addition, many retail car parks are non-profit which leaves them open to abuse by fly-parkers if there isn’t any parking solution in place.
We can help! We have several solutions, ANPR and Pay to Park in conjunction with our operative patrols provides our clients and retailers with a winning combination!
“I would like to take this opportunity to reflect on our experience with PCM since our relationship began in 2006.
I personally didn’t arrive at the Fort until June 2008 but soon developed a relationship with Andrew and his team. We find them very professional and particularly cooperative as and when we have direct customer complaint. They totally understand that there are times that we ask them to revoke notices, just to maintain customer faith and possibly diffuse any potential wider complaints.
I would recommend PCM for quality, commitment, and service to the client, which puts them at the top of our list for quality suppliers.”
Marjan Horne
Centre Manager
Fort Shopping Park
Client Management
We recognise that our greatest strength is our first class client management.
Our investment in proprietary technology, our experience in the parking sector and our dedicated account management team are there to assist you during working hours.
Account Management
Our AM team are here to make your life easier! From transition across to PCM through to site management, reporting and issue resolution, they are your go to contact… MORE
Site Management
The site teams are on call to install new signage, perform site surveys, install line marking and to make sure that your site is ready and compliant from the get go… MORE
Enforcement, appeals & debt recovery
PCM pride its approach to parking in a professional and ethical manner. We are aware of the emotive issues around parking and that the consultation and implementation of a parking scheme is fair to all, whilst also addressing and managing the parking problems… MORE
Parking Permits
Every site needs a permit management system and we have several permit systems to choose from. One or more of which will perfectly fit the bill… MORE
Parking management solutions for retail clients
PCM are actively developing systems to provide our retail customers with an all-round service.
Our solutions portfolio offers our clients a broad selection of ways to manage everything from self-enforcement through to line marking and bespoke signage.
Self Enforcement
In 2016 we launched our a PCM Self Enforcement App (EnforcePCM). The app allows the user, once verified to upload their own parking charges. MORE
Pay by phone
Our proprietary online system (Park PCM) uses a QR/location code to access an online booking site allows members of the public to access the designated parking facilities for temporary periods. MORE
Virtual Business Permit
Our virtual business permit (VBP) car parking system has fast become a success with our residential and commercial clients. MORE
Virtual Visitor Parking
Make your residents’ lives easier with our new Virtual Visitor Parking (VVP) app. MORE
Automated Number Plate Recognition
ANPR is fast becoming the most popular form of car park enforcement in the UK. MORE
Report a Vehicle
PCM offers an online facility for anyone to anonymously report a vehicle which is incorrectly parked. MORE
Vehicle removal
In 2012, a change in legislation meant that removal of abandoned vehicles has become extremely challenging with many local authorities reluctant to help. MORE
Line Marking
We have our own in-house line marking team using either a thermoplastic or a solvent based line marking solution, depending on the surface being marked. MORE
Self Enforcement
In 2016 we launched our a PCM Self Enforcement App (EnforcePCM). The app allows the user, once verified to upload their own parking charges. MORE
Pay by phone
Our proprietary online system (Park PCM) uses a QR/location code to access an online booking site allows members of the public to access the designated parking facilities for temporary periods. MORE
Virtual Business Permit
Our virtual business permit (VBP) car parking system has fast become a success with our residential and commercial clients. MORE
Virtual Visitor Parking
Make your residents’ lives easier with our new Virtual Visitor Parking (VVP) app. MORE
Automated Number Plate Recognition
ANPR is fast becoming the most popular form of car park enforcement in the UK. MORE
Report a Vehicle
PCM offers an online facility for anyone to anonymously report a vehicle which is incorrectly parked. MORE
Vehicle removal
In 2012, a change in legislation meant that removal of abandoned vehicles has become extremely challenging with many local authorities reluctant to help. MORE
Line Marking
We have our own in-house line marking team using either a thermoplastic or a solvent based line marking solution, depending on the surface being marked. MORE
Bespoke signage
In house signage company; 3 full-time installation teams, 3 team members on artwork, print & finishing. MORE
Case Studies
Revenue Generation
PCM worked with Metropolitan Thames Valley (MTVH) from the very beginning of the occupation, delivering a phased approach for each new block opening.
Private Parking Code of Practice
The government’s long-awaited Private Parking Code of Practice has now been published and the industry has had the opportunity to digest the provisions it sets out…
Residential EV charging – what happens next?
With the the publishing of recent legislation, EV bay management is going to become a problem, are you ready?
A Guide To Private Parking Management
A useful guide into what we can and can't enforce on private land
Time’s Square – Case Study
PCM worked with Metropolitan Thames Valley (MTVH) from the very beginning of the occupation, delivering a phased approach for each new block opening.
Royal Earlswood Park – Case Study
In June 2019, FirstPort first contacted PCM to request a soft approach to a parking management service as a solution on their development.
…a safe pair of hands!
The clear and professional approach taken by PCM from the outset AND when setting up new contracts for our housing schemes means residents are accurately informed from the word go about proposals for their areas, on the rare occasions issues arise, MTVH staff can feel confident that there is no need to intervene in parking control matters once the ticket has been issued.
MTVH
PCM provide comprehensive and customer focused parking management services across the UK.
Comprehensive and customer focused parking management solutions
- Leading residential car park operator
- Specialist in sector
- Nationwide coverage
- Proven and trusted
- Experienced in large portfolio management
- Technology & innovation
- All services delivered through a single operator
- Respected professionals to do business with